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How analytics can help you understand your users’ needs and make data-driven decisions to improve their intranet experience.
It simply doesn’t matter how good your intranet looks. Without well-organised, useful and easily accessible content, your employees will quickly drift away after the initial hurrah.
So, how can you tell if your content does what your users need? Crafting compelling communications and resources is just the start. Knowing how – and whether – they are being consumed is more of a challenge.
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